Last updated: January 25, 2026
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
1. Information We Collect
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
2. How We Use Your Information
We use the collected data for various purposes, primarily to assist in your application process for government benefits:
- To provide and maintain our Service: Including to monitor the usage of our Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services.
- To manage Your requests: To attend and manage Your requests to Us, specifically for checking eligibility for the Lifeline and ACP programs.
3. Sharing Your Personal Information
We do not sell your personal information to third parties. We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers (such as FCC-approved telecom carriers) to monitor and analyze the use of our Service, to contact You, and to process your application for benefits.
- With Business Partners: We may share Your information with Our business partners to offer You certain products, services, or promotions, specifically related to government phone programs.
4. Security of Your Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
5. Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
6. Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: support@freegoviphones.org
- By visiting this page on our website: Contact Us